Customer Service

Get Information about:

Ordering

Whether you're a new customer placing your first order with All Wedding Gifts or a seasoned veteran, we want to make sure that ordering is always fun and easy as possible.

Ordering from All Wedding Gifts
Our products are organized by manufacturer and type. As you browse our products, you can click on the item to view a larger picture and to add it to your basket. When you've made your selections, click the "checkout" button in the upper right hand corner of the webpage. You'll be prompted to sign in, create an account or order without an account. Creating an account saves your shipping and billing addresses for your convenience in the future. The next step is to enter the shipping and billing addresses, then the payment information. After you submit, your order is sent to Amaze & Imagine for fulfillment!

Payment
Allweddinggifts.com accepts Visa, Mastercard and Discover cards for payment. We also accept checks and money orders via mail. If you are paying by check or money order, we must receive it before we can ship. Click here for our mailing address.

Shipping

Shipping Cost
$4.00 on all orders under $30.00. $8.50 on all orders over $30.00. Allweddinggifts.com ships via UPS Ground. All orders are double-checked for accuracy prior to shipping.

Allweddinggifts.com ships to the continental United States only. At this time we can not ship internationally, to Alaska, Hawaii, P.O. Boxes, or APO/FPO addresses.

We ship orders within a few days of receipt. However, sometimes a particular item may be on order, and we will hold the order until it is complete. This is to ensure that we can offer you the lowest prices and shipping costs. If an item is on an extended back-order or has been discontinued, we will notify you.

Returns

All Wedding Gifts Return Policy
In order to return items purchased at Allweddinggifts.com, the items must be:

  • Unworn, unused and in resalable condition.
  • In the original packaging
  • In a protective shipping carton ($5.00 re-boxing fee if sent otherwise)
  • Enclose a note with your name and order number
  • Returned within 20 days from the day it was received (additional 20% restock charge after 20 days)
  • NO returns after 40 days. (absolutely no exceptions)
  • Sent to: All Wedding Gifts, 5398 Ivybrook Court, Cincinnati, OH 45236 (Merchandise returned to the manufacturer will result in an additional $5.00 restock fee)
  • Insured - we are not responsible for lost, damaged or stolen merchandise
  • All returns are charged a 10% restocking fee.

Refunds will be given on merchandise only. Original shipping charges and return shipping charges will not be refunded. Refunds can only be given when returned merchandise is received at All Wedding Gifts.

If your item was damaged in shipment, please contact us soon after delivery.

Please note that we are unable to exchange items, if you want to get a different item, we ask you to return the first item, and then re-order the item that you want.

Privacy & Security

Privacy
The information that you transmit to Allweddinggifts.com will be kept confidential and will not be sold or given to any third parties, to the extent as law allows. Please note, however, that you may receive periodic email offers from All Wedding Gifts as a prior customer, but can opt-out of such offers by indicating it on your customer information page or by clicking the link in the email offer.

Security
Your credit card information is safe with Allweddinggifts.com. We use secure server technology (SSL) to encrypt confidential information during transmission, ensuring that transactions stay private and protected.

Back to top

 

Enter Our Store
Enter Store - Order Online

SITE NAVIGATION
Home
Enter Store
Search Products
My Account
Customer Service
Contact Us

 


© 2003 www.allweddinggifts.com. All rights reserved.
Home Enter Store Search Products Customer Service Contact Us